Governance Inspection
Explore the structures, roles, culture and practices guiding your association.
Inspect Your GovernanceTag: Tying It Together
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It was about a year ago this month that I realized things were not going the way I had anticipated in my role as President of the Wake Forest Area Chamber. The toxic staff behavior, coupled with a completely dysfunctional board, had me in a place emotionally where I had not been in a long,…
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This week, I will travel to Durham, North Carolina, to sit down with key leaders from three nonprofit organizations whose mission is to help move people experiencing the crisis of homelessness into stable housing as quickly and responsibly as possible. These discovery conversations are part of a project I am working on through Moss &…
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It was just a few weeks ago that I wrote a blog post about how “weight is just a number.” And in fact, there are many numbers that matter when it comes to tracking our overall health. Over the last few months, there has been an additional reason why I needed to schedule several visits…
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Am I the only one who still geeks out walking the aisles of Office Depot or Staples? It completely takes me back to my days of going back-to-school shopping. I remember hoping to find the Trapper Keeper in my favorite color or the cool Matchbox-branded pencils with the case and built-in pencil sharpener. And there…
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When it comes to discussions around weight, health, and wellness, you often hear people say: “Weight is just a number.” And that is very true. There are countless examples of people who weigh a certain amount and have a BMI that classifies them as overweight or even obese. Yet, when you look at them, you…
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Several months ago, I unveiled my House of Governance™ framework during a webinar hosted by Ed Rigsbee, CSP, CAE. During the Q&A portion, Ed asked me about one of the domains of the House: Culture, Candor & Accountability. The question was really more like a challenge. “How do you maintain a positive culture on a…
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Over the last few weeks, I have been talking about the role of the interim in a nonprofit organization. I have broken down what an interim does, and does not do. I have talked about the costs, not just to the bottom line, of not having an interim. And I have touched on why a…
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When an organization experiences the loss of its CEO, whether by retirement, death, resignation, or termination, it is not only an operational issue. It is emotional as well. The board may feel pressure to project stability, protect the organization’s reputation, reassure staff, keep members calm, and move quickly. In that moment, hiring an outside interim…
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Ever since I have been in the association business, I have had a corporate credit card and have been responsible for budget items, both small and large. I have always prided myself on the fact that I treat an organization’s money as if it were my own. And if you know me well, you know…
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Several years ago, one of my staff members asked me a very odd question. She said, “Do you eat the same meal for breakfast and lunch every day?” As I thought about the question, I became a little self-conscious because I knew the answer immediately. I thought to myself, Gosh, I am really boring and…