• I Choose to Get in the Ring and Start Swinging

    Sometimes life throws punches. Whether it’s a physical setback, an abandoned goal, or an unexpected diagnosis, we may have to find a different way forward. Seven years later, I’m finally getting ready for my first triathlon.

  • Boards Love Accountability – Until Its Their Own

    This morning, I was digging through several white papers looking for a little blog inspiration when I came across BoardEffect’s 2027 Governance Outlook. As you might expect, AI was a hot topic. So was the ongoing conversation about boards being strategic versus operational. But one statistic stopped me. Only 53% of respondents said their boards…

  • A Strong Mission Prevents Drift

    In 1988, five Costa Rican fishermen survived 144 days aboard a disabled vessel after a storm swamped the cabin and the boat ran out of gas. They were eventually rescued by a Japanese fishing ship about 700 miles from Honolulu and nearly 4,000 miles from Costa Rica. Without power, direction, or a working system, even…

  • Governance Starts Before the Boardroom

    Earlier this year, I did a webinar on my House of Governance™, and Ed Rigsbee, CSP, CAE, the host of the webinar, asked me a very pointed question at the end regarding one of the domains: Culture, Candor & Accountability. This domain highlights the norms, behaviors, and expectations that shape how leaders engage, disagree, make…

  • Sometimes Faith Looks Like Going Anyway

    Starting a business requires faith. Sometimes that faith does not look like waiting until every number lines up perfectly. Sometimes faith looks like making the best plan you can and going anyway.

  • Membership Needs More Intentional Curiosity

    A member is not just a data point in the AMS. Associations that want stronger engagement need to slow down, ask better questions, and become more intentionally curious.

  • Your Member Experience Is Your Purple Goldfish

    Nearly 15 years ago, a gentleman by the name of Stan Phelps entered my world. He had worked for years in marketing and had recently written a new book. He was looking to make an entry into the association community. His book? Purple Goldfish. There have been numerous books that have stayed with me over…

  • Sometimes Prayer Changes the Person Walking Through It

    It was about a year ago this month that I realized things were not going the way I had anticipated in my role as President of the Wake Forest Area Chamber. The toxic staff behavior, coupled with a completely dysfunctional board, had me in a place emotionally where I had not been in a long,…

  • Collaboration Is the Only Way Forward

    This week, I will travel to Durham, North Carolina, to sit down with key leaders from three nonprofit organizations whose mission is to help move people experiencing the crisis of homelessness into stable housing as quickly and responsibly as possible. These discovery conversations are part of a project I am working on through Moss &…

  • Don’t Wait Until Your Final Number Is Called

    It was just a few weeks ago that I wrote a blog post about how “weight is just a number.” And in fact, there are many numbers that matter when it comes to tracking our overall health. Over the last few months, there has been an additional reason why I needed to schedule several visits…