In the last 20 years, I’ve had the chance to guide several nonprofit organizations. During that time, I’ve seen transitions handled well, handled quickly, handled internally, and handled under pressure. Each situation has taught me that the real cost of transition is not always visible on the balance sheet.
The following are not stories about one organization, but patterns I have seen across years of nonprofit and association leadership.
When a transition is rushed, even after the graceful exit of a long-tenured CEO, the choice can be fraught with peril. One risk is that a board may look back at the previous leader’s evaluations, focus heavily on the areas where that leader was perceived to be weakest, and then build the next search around finding someone strong in those exact areas.
On the surface, that may sound logical.
But it can also become an overcorrection.
Instead of asking, “What does the organization need next?” the board may unintentionally ask, “Who is the opposite of what we just had?”
That is a dangerous shortcut.
Every leader has strengths and weaknesses. The goal of a CEO transition should not be to hire a reaction to the previous leader. The goal should be to understand the organization’s current condition, future needs, staff culture, revenue model, stakeholder relationships, and strategic direction.
A certified interim executive can help create that pause. They can give the board time to move beyond reaction, gather input from staff and stakeholders, assess the real needs of the organization, and define the leadership profile for what comes next.
Sometimes the most expensive mistake is not waiting too long to hire.
Sometimes it is hiring too quickly in response to the wrong question.
In other situations, a CEO may leave suddenly or under difficult, sensitive, or publicly challenging circumstances. In those moments, boards can be tempted to appoint someone internal, either a senior staff member or a board member, because it feels faster, easier, or less disruptive.
On the surface, that rationale makes sense.
But it can also create new challenges.
When a current or former board member steps into the executive role, it can unintentionally pull the board too deeply into operations at the very moment the organization needs strong governance. When a senior staff member is appointed, especially one who may want the permanent role, it can create confusion around authority, peer relationships, and decision-making.
That does not mean internal interims can never work. There are times when an internal interim, board chair, or senior staff member can provide steady temporary leadership. But convenience should not be confused with readiness.
When a CEO does not leave by choice, or when the organization is facing uncertainty, anxiety, or reputational risk, an outside interim can be especially valuable. A skilled interim can quietly lead from the middle. They can listen, assess, stabilize, restore momentum, and identify the elephant in the room without being personally tied to the past or auditioning for the future.
They also have the authority and objectivity to make decisions that a volunteer leader or internal staff member may be hesitant, conflicted, or unable to make.
Over the years, I have seen several versions of executive transition. Sometimes a board moves quickly because it wants to project stability. Sometimes a trusted staff member is asked to step in because they know the organization best. Sometimes a past board chair agrees to help because they care deeply about the mission.
None of those decisions are inherently wrong. In fact, each can come from a very good place.
But the question still has to be asked:
What is the cost of not bringing in experienced interim leadership?
The cost may not show up as a line item.
It may show up as lost momentum.
Staff anxiety.
Unclear authority.
Delayed decisions.
Board overreach.
A rushed search.
Or the hiring of a permanent CEO before the organization has done the work to understand what it truly needs next.
The real cost of not hiring an interim is not always the fee the organization avoided.
Sometimes the greater cost is the instability it allowed, the clarity it postponed, and the opportunity it missed to prepare well for what comes next.


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