Governance Inspection
Explore the structures, roles, culture and practices guiding your association.
Inspect Your GovernanceTag: Member Satisfaction
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Nearly 15 years ago, a gentleman by the name of Stan Phelps entered my world. He had worked for years in marketing and had recently written a new book. He was looking to make an entry into the association community. His book? Purple Goldfish. There have been numerous books that have stayed with me over…